Shipping & Handling

Orders usually ship within 1-2 business days from the time you place your order. You should receive your order within 3-5 business days via United States Postal Service (USPS). Please allow for extra time for holidays recognized by USPS.


Satisfaction Guarantee

RailTrek Media strives to produce and sell the highest quality product for our customers! We offer a 100% satisfaction guarantee to back our claim. If you find that your media/disc is defective in any way, please contact us within 30 days of your original purchase. 

  • Exchanges or Refunds can be made within 30 days minus shipping and handling fees.
  • Defective Products – Please email us at info@railtrekmedia.com within 30 days of purchase and return the product in its original condition to:

RailTrek Media
PO Box 414
Abingdon, MD 21009 U.S.A.

Please also include a brief description of the issue along with your name, address, telephone number, and email.


Privacy and Security

Your personal information will be kept confidential. Information will not be sold or given to another company. Your privacy is important to us!


Additional Questions

Please feel free to contact us with any other product or general questions at:

info@railtrekmedia.com

RailTrek Media
PO Box 414
Abingdon, MD 21009 U.S.A.

Prices and availability of products are subject to change without notice.